Refund Policy
Refund Policy
Last Updated: [29/04/26]
Thank you for shopping with us. We strive to ensure that you are completely satisfied with your purchase. Please read our refund policy carefully.
1. Eligibility for Refund
You may be eligible for a refund if:
- The product is damaged, defective, or not as described.
- The request is made within 7 days of delivery.
- The product is unused and in its original packaging.
2. Non-Refundable Items
The following items are not eligible for refunds:
- Products that have been used or damaged by the customer
- Items without original packaging
- Clearance or final sale items
3. Refund Process
To request a refund:
- Contact us at [your email/contact]
- Provide your order number and reason for the refund
- Share images/videos if the product is damaged or defective
Once your request is approved:
- The refund will be processed within 5–7 business days
- The amount will be credited to your original payment method
4. Replacement Policy
If eligible, we may offer a replacement instead of a refund based on product availability.
5. Cancellation Policy
- Orders can be canceled within 24 hours of placing the order
- Once shipped, cancellation is not possible
6. Shipping Costs
- Shipping charges are non-refundable
- Return shipping costs may be borne by the customer unless the product is defective
7. Contact Us
If you have any questions about our Refund Policy, please contact us:
- Email: minimartoffical26@gmail.com
- Phone: +91 7907161203